Dongle Connectivity issues are rare with DisplayTen, but there are a few tips and tricks we can offer in case you any have issues connecting a 3rd party device to your DisplayTen through the USB Dongle.
This article resolves an issue that can occur after an update where a message comes on screen that says "Please enable the Wifi AP".
a message comes on screen that says "Please enable the Wifi AP".
Power off your DisplayTen. When the light is red, hold the volume down button and click the power to power on. This will force a hard reset of your DisplayTen and will restore connectivity.